Consumer Responsiblity - The Jagruk Consumer

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08:00 AM To 08:00 PM

All Days Except National Holidays,
08:00 AM To 08:00 PM

Consumer Responsibilities in India

Along with rights, you have certain responsibilities that ensure you are an informed and proactive consumer. These responsibilities contribute to a fairer and safer marketplace.

Be Informed

Always research the products or services you plan to purchase. Read reviews, compare prices, and understand the terms and conditions.
Action Tip: Before buying electronics, compare different models and read customer reviews online.

Be Cautious

Verify the credibility of the seller or service provider, especially when dealing with online or unknown entities. Be wary of deals that seem too good to be true.
Action Tip: Check the seller’s rating and reviews on e-commerce platforms before making a purchase.

Read the Fine Print

Carefully read and understand the terms of service, return policies, and warranty conditions before buying. This helps avoid surprises later.
Action Tip: When signing up for a service, like a gym membership, ask about cancellation policies.

Keep Records

Maintain receipts, contracts, and warranties for future reference. These documents are crucial if you need to file a complaint or seek redressal.
Action Tip: Store digital copies of your receipts and warranties in a dedicated folder on your phone or email.

Raise Your Voice

If you experience any unfair practices, do not hesitate to report them. Use available resources like consumer helplines, complaint portals, or consumer courts.
Action Tip: Use the National Consumer Helpline to lodge complaints.

Support Ethical Practices

Choose products and services from businesses that follow ethical practices. This promotes a healthier market environment and encourages responsible business behavior.
Action Tip: Opt for products from companies that support fair trade and sustainable practices.

How to Take Action

File a Complaint: If your rights are violated, you can file a complaint at a consumer forum or through our online complaint form (Insert Link)
Seek Legal Help: For serious grievances, consult our legal expert or contact consumer protection organizations.

Join the Consumer Movement

Being aware of your rights and responsibilities is the first step towards becoming a proactive consumer. Share your knowledge, report unethical practices, and help create a fair and transparent marketplace for all.

Discover your consumer rights, fight misleading ads, and report fraud. Our consumer awareness portal empowers you to make informed choices and provides support when you're wronged.

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